A front desk system that protects doctors, preserves your brand, and restores appointment volume
GuardianVets OS runs after hours and daytime front desk workflows for general practices using AI, licensed veterinary professionals, and enforced best practices.
How GuardianVets OS works
GuardianVets OS operates as your front desk operating system across after hours and daytime coverage.
Phones are answered 24 / 7 as your practice
Every inbound call is handled under your clinic’s name and standards, eliminating voicemail and ensuring clients always reach a live response.
AI and human agents schedule urgent, sick, and wellness visits
Intelligent routing and trained agents work together to place the right appointment type directly into your system, based on urgency and availability.
Missed call recovery re engages every unanswered caller
Calls that cannot be answered immediately are automatically followed up, ensuring no client request or appointment opportunity is lost.
Workflows enforce consistent intake and scheduling
Standardized workflows guide every interaction, capturing required details and applying the same rules across staff, locations, and call types.
Operational Impact
These outcomes show how GuardianVets OS directly impacts access, utilization, and revenue by capturing demand that would otherwise be missed or delayed.
15 to 25 percent increase in booked appointments
Over 95 percent of inbound calls answered
Measurable recovery of previously missed demand
