You Focus on Medicine.
The Veterinary Front Desk, Reimagined
The leader in veterinary after hours and triage.
Over 2.5 million after-hours cases triaged, all managed by Credentialed Veterinary Technicians
providing the medical expertise to guide your clients to the right next step; emergency, booked
appointments and all documented and integrated with your PIMs.
Staffed by Credentialed Veterinary Technicians
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Trusted by Thousands of veterinary professionals
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826
Hrs
hrs. phone time saved
$
237
K
revenue recovered from new clients
2,841
cases triaged
128
Urgent cases handled
What GuardianVets can do in a year
See how better call management translates into more appointments, stronger retention, and real results.
826hrs
of talk time saved per year
$237k
in revenue recovered from new clients
2,841
cases triaged across practices
Not a call center.
Not an AI receptionist.
Real Veterinary Professionals
Every after-hours interaction is handled by U.S. Credentialed Veterinary Technicians trained in veterinary triage and client communication.
Clinical Triage Excellence
We identify urgency, escalate emergencies, guide clients appropriately, and document every interaction clearly.
Protecting Your Client Relationships
GuardianVets operates as an extension of your hospital — helping clients stay connected to your practice after hours instead of losing them to ERs, urgent care, or competitors.
Learn More
Because revenue opportunities don’t keep office hours
CATEGORY OWNERSHIP
Proven leadership
For nearly 10 years, GuardianVets has helped veterinary practices support pet parents after hours through real clinical triage and compassionate guidance.
Today, GuardianVets remains the industry leader with:
2.5M+ after hours cases handled
U.S. Credentialed Veterinary Technicians
Structured clinical triage workflows
PIMS-integrated documentation
Proven escalation and emergency routing processes
The WHy
When phones go to voicemail, clients look elsewhere.
When a pet parent calls after hours, they are not wanting a call center. They are looking for trusted veterinary guidance. GuardianVets pioneered after hours veterinary triage to help practices support clients, protect doctors, and keep pet owners connected to their hospital when it matters most.
Triaged when it matters
01 / 03
Urgent cases properly triaged and escalated only when appropriate.
Reassured, never abandoned
02 / 03
Non-urgent cases reassured and guided instead of defaulting ERP’s.
Kept inside your ecosystem
03/ 03
Clients stay with your practice, even when you are closed.
What is good for clients, is good for business
Turn after hours from a blind spot into a managed workflow, building your brand, insight and revenue – every call answered, triaged and accounted for.
Your business and brand are protected
A CVT on script every call for the personal care needed
If not an emergency, an appointment is booked
Captured opportunity, integrated with your PIMS
Reduced administrative burden
Reduce team burn out and guess work
PIMS Integration
GuardianVets integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all call outcomes back to the medical record.
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This ensures continuity of care and clean handoff to your daytime team.
Book a DemoSchedule a discovery call
Let's discuss how GuardianVets can meet your needs.
Let's start with a call to discuss your specific needs and what a possible solution looks like for you.
Experienced CVTs answer every after-hours call
Safeguard business and capture every opportunity
Reduce team burnout
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