The Veterinary Front Desk, Reimagined

Every call answered.
Every appointment booked.

GV front desk solutions convert inbound calls, texts, chats, and telemedicine requests into booked appointments, with full visibility and after-hours coverage, fully integrated with your PIMS.

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Staffed by Credentialed Veterinary Technicians

Trusted by Veterinary PRActices

826

Hrs

hrs. phone time saved

237

revenue recovered from new clients

2,841

cases triaged

128

Urgent cases handled

What GuardianVets can do in a year

See how better call management translates into more appointments, stronger retention, and real results.

826hrs

of talk time saved per year

$237k

in revenue recovered from new clients

2,841

cases triaged across practices

Attract, delight and retain more clients.

GuardianVets front desk solutions unify customer communication across channels into a single system that syncs directly with your PIMS - all designed to help your practice grow.

NEW PHONES

Built to convert demand

After-Hours and Daytime Capture drive more answered calls and more booked appointments. Both are available within GV Front Desk OS, combining phones, Credentialed Veterinary Technicians for triage and connection, and AI for instant pickup, documentation and PIMS integration.

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our people

Centralized front desk operations

Keep your CSRs focused on the in-practice experience. GuardianVets handles the busywork, calls, scheduling, follow ups, reminders, and missed call recovery so your team stays present with clients and your practice keeps growing

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24/7 support

After-hours support to protect your practice

Voicemail and default ER referrals cost practices with lost trust and customer churn. GuardianVets provides consistent, veterinary trained after-hours coverage, fully integrated into your front desk system. Answering every call and capturing every opportunity.

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PIMS Integration

GuardianVets integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all call outcomes back to the medical record.

This ensures continuity of care and clean handoff to your daytime team.

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Yes, you can have it all and save money.

Whether it’s after-hours support, daytime overflow, or a full front desk OS with phones, we deliver solutions built around your needs. GuardianVets answers every call, guides each client to the right next step including triage or booked appointment, with full visibility, control, and reporting. . . even while you sleep.

Human Coverage

Real people to answer phones, triage, and execute workflows. You get reliability and consistency without training and turnover risk.

AI Voice & Chat

Credentialed Veterinary Technicians are supported by AI Voice & Chat to capture notes, drive efficiency, and give visibility.

Phone Systems

Routes calls, captures every interaction, and makes front desk execution measurable across after hours and daytime.

Finally, a front desk that keeps up

From triaging cases to keeping pet owners updated, GuardianVets gives your team the support they need during peak hours without the burnout.

“With GuardianVets, we no longer dread busy weekends. The peace of mind they provide allows us to focus on delivering exceptional care during peak times. Their licenced professionals handle overflow seamlessly, and our clients notice the difference. Pet owners now get timely updates, and our staff feels supported instead of overwhelmed. Its like having an extra team that never sleeps.”

Dr. Trent Callahan

Callahan Trent DVM

Loved by industry leaders

"Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."

David Chen

(Riverbend Pet Care Clinic)

"We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."

Kelly Schuler

(Glacial Ridge Veterinary Clinic – Minnesota)

"GuardianVets has been a reliable partner from the start -- clear in communication, quick to respond, and genuinely committed to our success. Their professionalism and seamless support have made a real difference in our daily operations."

Sarah Mitchell

(Pinecrest Animal Hospital)