Our software and service solutions empower veterinary hospitals to grow, retain clients, and support the human-animal bond.

An extension of your veterinary team to help you with

After-hours triage support.

Telemedicine.

Inbound communications.

Appointment scheduling.

Curbside management.

After-hours triage support.

Virtual care solutions designed to help veterinary practices streamline operations, reduce burnout and elevate client service.

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Triage Telemedicine Two-way chat

Veterinary answering service in USA & Canada

Our Veterinary Virtual Care Solutions

On-Call Support

Our licensed veterinary nurses answer on behalf of your practice. We answer questions, schedule appointments, refer emergencies, and gather history for on-call doctors all while honoring the VCPR.

Veterinary Telemedicine

Provide virtual appointments at any time, from anywhere through a free, custom app. Fill RXs, schedule appointments, integrate with your PMS, get paid instantly and more!

curbside care

Our custom mobile app allows your clients to text, SMS or video chat with you, easily monetizing your time. We’ve created an app for both veterinarians and pet owners. Available in the App Store and Google Play.

mobile Veterinary app

Provide clients with the ability to check in and have a virtual, curbside appointment. This is a client-paid service that directly increases revenue and client satisfaction.

Remote Staffing / Virtual CSR

Our GuardianVets team will work as a remote CSR for your team. Participates in all duties of a CSR at a fraction of the cost.

Overflow Calls &
Daytime Coverage

We answer calls when you get overwhelmed, solving the issue of long hold times and busy phones. We direct the caller based on your protocols.

callback
services

Follow-up or post-op calls completed by our licensed veterinary nurses on behalf of your practice.

Emergency
services

A dedicated GuardianVets’ team member acts as a virtual CSR to assist when necessary. Available for both 24-hour emergency clinics and after-hours emergency clinics.

We can't do it alone

Our partners are some of the leading names in the veterinary industry.

"Our veterinarians appreciate the quality time GuardianVets has given them with their families in the evenings, while still knowing our clients are being tended to after hours."

Independence Equine & Small Animal Clinic

Gainesville, Texas

"One of our clients came by our hospital in person to thank us for GuardianVets triage service. They called us after hours and GuardianVets handled their concern with their dog with care and knowledge. They were thrilled and wanted us to know how happy they were."

Community Animal Hospital

Royal Palm Beach, Florida

"We really love GuardianVets as an added value to our practice. We want to be available for our clients 24/7, but we all need a work/life balance too. Having the peace of mind that our clients can talk to a live person any time we are closed is priceless."

Sea Island Animal Hospital in Beaufort

Beaufort, South Carolina

"GuardianVets saved our sanity! When our clients call after hours, they reach a veterinary professional who helps them determine if they're dealing with a pet emergency. We've captured nearly $20,000 of revenue that would otherwise go to an emergency practice."

Hall Veterinary Clinic

Gaylord, Michigan

Book a Consultation ⟶

Learn how our licensed veterinary team and technology solutions can help. Schedule a 15 minute consultation with a member of our team today.