Turn your front desk into a growth engine
GV-Growth handles inbound demand 24/7, books more appointments, improves client service, and frees your local team to focus on in clinic care.
How GV-Growth works
We handle your inbound demand 24x7 to drive more appointments & improve customer service.
We start by handling your overflow
We integrate into your practice as an extension of your team, handling cases when your local staff is tied up, so no demand is lost while we continue optimizing growth.
We layer in our front desk OS technology to streamline all communications
From VOIP phones to AI, we handle all the inbound communications to streamline client communications and give customers a single, unified, amazing experience.
We start to drive more appointments.
Your team focuses on the in-practice experience.
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Operational Impact
GuardianVets OS transforms after hours operations from reactive to controlled. By standardizing intake and triage workflows, teams gain faster response times, fewer escalations, and clear documentation on every case that reaches a doctor.
40 to 60 percent reduction in after hours escalations to doctors
Median after hours answer time under 60 seconds
Consistent triage documentation on every escalated case
What's included
AI supported, but human led
Leverage best-in-class technology without losing the human touch
Urgent cases are properly triaged and escalated only when appropriate
CVTs receive real time AI guidance and summaries
Transcripts and recordings enable faster QA and coaching
PIMS integration
GV OS Core integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all call outcomes back to the medical record.
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This ensures continuity of care and clean handoff to your daytime team.
