Optimize your practice for growth
GV OS Enterprise gives you full front desk ownership, dedicated inbound and outbound coverage, follow ups, reminders, and workflow execution, so your local team can stay focused on patient and client care.
Who this is for
When phones go to voicemail, clients look elsewhere.
GV OS Core ensures every after hours call is answered as your practice, not an answering service.
Urgent cases are properly triaged and escalated only when appropriate
Non urgent cases are reassured and guided instead of defaulting to ERs
Clients stay within your ecosystem, even when you are closed
.jpg)
Up to 40% of client concerns afterhours are not emergencies
GV OS Core ensures:
Your business and brand are protected
If not an emergency, you book the appointment
You stop guessing why you see open appointment slots
Operational Impact
GuardianVets OS transforms after hours operations from reactive to controlled. By standardizing intake and triage workflows, teams gain faster response times, fewer escalations, and clear documentation on every case that reaches a doctor.
40 to 60 percent reduction in after hours escalations to doctors
Median after hours answer time under 60 seconds
Consistent triage documentation on every escalated case
What's included
PIMS integration
GV OS Core integrates directly with your PIMS, enabling real-time access to client and patient records, ensuring urgent appointments and follow-ups are accurately documented, and tying all call outcomes back to the medical record.
.png)
.png)
.png)
This ensures continuity of care and clean handoff to your daytime team.
