Find the right plan for your needs
Features
Included call volume
Scope
Phone System (VOIP, system of record)
AI Voice Agent & Chatbot
Human Coverage
PIMS Integration
Call Recording and Transcripts
Appointment Scheduling
Analytics
Workflow Enforcement
Missed Call Recovery
Telemedicine
Coaching and QA
Marketing Attribution
Task Management
Whiteboard
Account Management
FAQs
If you can't find an answer that you're looking for, feel free to drop us a line.
Is this a replacement for our current phone vendor In most case?
Yes. We can also support phased rollouts when needed.
Do you support multiple locations?
Yes. GV Phone System is designed for groups and networks.
Do we get recordings and transcripts?
Yes, included, with searchable access based on roles.
What makes GuardianVets different?
We provide a gold-standard team with extensive veterinary experience, and we’ve built our operations to free up your team to focus on providing medicine.
What is the setup process?
First, we send a questionnaire that allows us to understand your protocols and the basic workings of your clinic. We upload that information into our software to build out a clear set of steps that our team can follow on every call. From there, we’ll schedule a meeting to check all of the information and get you and your team comfortable with the portal. We’ll cover your phones during that call, and we’ll send over marketing materials so you can let your customers know about the new services you’re offering!
How do I get support when I need it?
During onboarding, you’ll meet your customer support manager- your first point of contact for all things GV. On top of that existing relationship, you can connect with our broader support team at support@guardianvets.com or submit a support ticket. We’re always close by, with a team of people dedicated to keeping your operations running as seamlessly as possible.
