The Veterinary Answering Service Built Around Your Patients
GuardianVets answers every call - after hours, overnight, weekends, and overflow - with real Credentialed Veterinary Technicians (CVTs) and AI, integrated directly with your PIMS.
Trusted by Over Thousands of Veterinary Professionals
40% of calls to veterinary practices come after hours. 72% of those callers won't leave a voicemail.
Most practices lose tens of thousands of dollars a year to calls that simply go unanswered. The problem isn't the volume of after-hours calls. It's that there's no one there to answer them.
GuardianVets fixes this completely.
How GuardianVets works as your veterinary answering service
AI answers instantly - no hold time, no voicemail
Every inbound call is picked up immediately by GuardianVets' AI. Clients are greeted by name, their patient record is accessed in real time, and routine requests (appointment scheduling, prescription refill questions, FAQs) are resolved without any human intervention.
Credentialed Veterinary Technicians handle clinical calls
When a call involves clinical judgment - symptoms, triage, after-hours emergencies - the AI routes to a real CVT. Credentialed Veterinary Technicians have passed national credentialing exams and are trained to assess urgency, provide medically accurate guidance, and escalate genuine emergencies to your on-call DVM when needed.T
Every outcome is written to your PIMS automatically
Every call - AI-handled or CVT-handled - is documented and written back to your practice management system. Your morning team arrives to a summary of overnight activity: who called, what they needed, what was recommended, what was booked. No voicemail backlog. No missed follow-ups.
