You Focus on Medicine.
Features / Workflow & Whiteboard
Helping practices stay focused, efficient, and connected.
Workflow and whiteboard inside GuardianVets OS enforce best practice intake, triage, scheduling, and follow up. Everyone runs the same playbook, with visibility into what is happening now.
Trusted by Veterinary PRActices
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826
Hrs
hrs. phone time saved
$
237
K
revenue recovered from new clients
2,841
cases triaged
128
Urgent cases handled
What GuardianVets can do in a year
See how better call management translates into more appointments, stronger retention, and real results.
826hrs
of talk time saved per year
$237k
in revenue recovered from new clients
2,841
cases triaged across practices
Turn calls into actionable outcomes
GuardianVets OS ensures every client interaction follows standardized workflows, guiding agents through each step, surfacing active cases, and highlighting urgency so nothing falls through the cracks.
Provides standardized workflows for common call types
Guides agents through required questions and steps
Creates tasks, reminders, and handoffs
Surfaces active cases on a whiteboard view
Flags urgency and escalation requirements
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Understanding the process: From client interest to confirmed appointment
GuardianVets OS system replaces the front desk — handling every interaction and converting demand into booked appointments.
Step 1
Select workflow based on call intent
Step 2
Follow guided steps, capture required data, and create tasks
Step 3
Track active cases on the whiteboard until resolved
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Built for operational clarity and control
Everything your clinic needs to understand performance, connect systems, and operate securely—without adding complexity.
01 / WHAT YOU CAN MEASURE
What you can measure
Gain clear visibility into how work moves through your clinic — from scheduling accuracy and documentation quality to follow-up completion and team efficiency.
Workflow compliance rate
Handoff completion time
Time to resolution by case type
02 / AI + HUMAN, IN CONCERT
Integrations and compatibility
Designed to integrate into existing veterinary PIMS environments while supporting consistent workflows across general practice, emergency, specialty, and university care settings.
Works with GV Phone System and AI Voice and Chat
Supports PIMS linked documentation and scheduling
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03 / ENTERPRISE-GRADE
Security and reliability
Built with enterprise-grade security controls, role-based access, and detailed audit trails to ensure accountability, reliability, and operational trust.
Role based access and audit trails
Standardized templates maintained centrally
Finally, a front desk that keeps up
From triaging cases to keeping pet owners updated, GuardianVets gives your team the support they need during peak hours without the burnout.
“With GuardianVets, we no longer dread busy weekends. The peace of mind they provide allows us to focus on delivering exceptional care during peak times. Their licenced professionals handle overflow seamlessly, and our clients notice the difference. Pet owners now get timely updates, and our staff feels supported instead of overwhelmed. Its like having an extra team that never sleeps.”
Dr. Trent Callahan
Callahan Trent DVM
Loved by industry leaders
"Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."
David Chen
(Riverbend Pet Care Clinic)
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"We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."
Kelly Schuler
(Glacial Ridge Veterinary Clinic – Minnesota)
"Our experience with Guardian has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."
David Chen
(Riverbend Pet Care Clinic)
Schedule a discovery call
The questions most teams ask before signing.
Still need details? We'll walk through pricing math during your demo using your own call volume.
About GuardianVets
Can workflows be customized?
Is the whiteboard real time?
What makes GuardianVets different?
What is the setup process?
How do I get support when I need it?
Schedule a discovery call
Built to support modern veterinary teams.
Tell us a bit about your clinic and we’ll show you how our platform fits your workflow.
Spend more time with patients, less time on admin.
Keep your appointment calendar full and predictable.
Built around real veterinary clinic workflows.
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