Features / AI voice & chat

AI that handles the first mile of veterinary demand, with humans behind it.

AI Voice and Chat inside GuardianVets OS answers questions, captures intake, routes correctly, and sets up humans to finish the job faster. You get throughput without losing quality.

Trusted by Veterinary PRActices
826
Hrs
hrs. phone time saved
$
237
K
revenue recovered from new clients
2,841
cases triaged
128
Urgent cases handled

What GuardianVets can do in a year

See how better call management translates into more appointments, stronger retention, and real results.
826hrs
of talk time saved per year
$237k
in revenue recovered from new clients
2,841
cases triaged across practices

Automate every interaction with accuracy and care

GuardianVets OS handles calls and chats with clinic-approved responses, captures structured intake, routes cases based on urgency, and generates summaries.

Answers common questions with clinic approved responses
Captures structured intake for medical and scheduling needs
Routes calls and chats based on urgency and intent
Produces call and chat summaries for documentation
Flags uncertainty for human review

Orchestrating the journey from initial client intent to booked appointment

GuardianVets OS system replaces the front desk—handling every interaction and converting demand into booked appointments.

Step 1

AI greets the client, identifies intent, and captures key details

Step 2

AI follows approved workflows to route, schedule, or escalate

Step 3

Humans receive summaries and context to complete the case efficiently

Built for operational clarity and control

Everything your clinic needs to understand performance, connect systems, and operate securely — without adding complexity.

01 / WHAT YOU CAN MEASURE

What you can measure

Gain clear visibility into how work moves through your clinic — from scheduling accuracy and documentation quality to follow-up completion and team efficiency.

AI containment rate by intent
Escalation rate and reasons
Time saved per case through summaries
Appointment conversion from AI assisted flows
02 / AI + HUMAN, IN CONCERT

Integrations and compatibility

Designed to integrate into existing veterinary PIMS environments while supporting consistent workflows across general practice, emergency, specialty, and university care settings.

Works with GV Phone System as system of record
Connects to PIMS integrated scheduling and documentation workflows
Supports whiteboard tasks and follow ups
03 / ENTERPRISE-GRADE

Security and reliability

Built with enterprise-grade security controls, role-based access, and detailed audit trails to ensure accountability, reliability, and operational trust.

Clinic approved knowledge and protocols only

Finally, a front desk that keeps up

From triaging cases to keeping pet owners updated, GuardianVets gives your team the support they need during peak hours without the burnout.

“With GuardianVets, we no longer dread busy weekends. The peace of mind they provide allows us to focus on delivering exceptional care during peak times. Their licenced professionals handle overflow seamlessly, and our clients notice the difference. Pet owners now get timely updates, and our staff feels supported instead of overwhelmed. Its like having an extra team that never sleeps.”

Dr. Trent Callahan
Callahan Trent DVM

Loved by industry leaders

"Our experience with GuardianVets has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."

David Chen
(Riverbend Pet Care Clinic)

"We like working with GuardianVets because we feel it is important for our clients to be able to speak to a person after hours. They feel heard and cared for. Using GuardianVets has also helped our staff immensely. GuardianVets will triage the patients and filter out the ones that do need to be seen. This has helped prevent burn out with our staff."

Kelly Schuler
(Glacial Ridge Veterinary Clinic – Minnesota)

"Our experience with Guardian has been outstanding. Their professionalism, quick response, and attention to detail set them apart. Consistently going the extra mile, they’ve become a trusted extension of our operations, giving us peace of mind to focus on the bigger picture."

David Chen
(Riverbend Pet Care Clinic)
Schedule a discovery call

The questions most teams ask before signing.

Still need details? We'll walk through pricing math during your demo using your own call volume.

About GuardianVets

Does the AI give medical advice?
Can we customize what the AI says?
What makes GuardianVets different?
What is the setup process?
How do I get support when I need it?
Schedule a discovery call

Built to support modern veterinary teams.

Tell us a bit about your clinic and we’ll show you how our platform fits your workflow.

Spend more time with patients, less time on admin.
Keep your appointment calendar full and predictable.
Built around real veterinary clinic workflows.
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