Our team of best-in-class DVMs and Veterinary Nurses can act as a virtual extension of your hospital and help with after-hours triage, call overflow, call-backs, scheduling, and so much more! We work with clinics of all sizes and structures. No matter your source of strain, the team at GuardianVets has your back.
Explore our different offerings based on practice needs and reach out to us if you'd like to learn more.
Staff meeting? Realize your clients don’t want to leave a voicemail? Worried about missing calls?
We provide triage support 24/7 fully integrated into your practice so you can rest easy knowing your clients are being taken care of.
4/5 pet owners surveyed think after-hours service is “extremely valuable and important.” 2 out of 3 indicate that they would consider this when finding a new veterinary practice.
GuardianVets vet hospitals see an average increase of 15–30 appointment requests in their first month from our after-hours triage service. By offering continuity of care, your hospital can generate more appointments and bring in new clients that otherwise would have gone elsewhere.
Receive updates so you know exactly who is calling you, when, and why. All calls are recorded and any appointment requests will be provided the same day.
We will help you with an outreach program and customization options to fit your practice, so all of your clients are aware that after hours triage care is available.
Our decision support software can tell when you’re closed and can be customized for your emergency referral preferences. Our set up is fast and will not disrupt any business operations.
Clients demand access to care 24/7. By providing it through your practice, you can strengthen your relationship and improve retention.
Veterinarians are adjusting their hours to open earlier and close later. This greatly diminishes work–life balance & can lead to burnout.
Relationships are built on communication and trust. Being there for your patients when they are vulnerable after hours is the key to building client loyalty going forward.
Generate new appointments rather than sending all after hours business to the ER. Attract more clients and improve retention.