Our team of licensed professionals can assist your practice day or night.
We understand there are times you cannot be there for your clients. With GuardianVets, we can help fill in those gaps and make sure your clients have true continuity of care.
Our team of licensed DVMs and CVTs are best in class and go through a rigorous training process. Our protocols are developed with the support of leading specialists across the country. Our software integrates seamlessly into your hospital and allows for full customization of the client experience. Excellence is our standard.
Staff meeting? Realize your clients don’t want to leave a voicemail? Worried about missing calls?
We provide triage support 24/7 fully integrated into your practice so you can rest easy knowing your clients are being taken care of.
4/5 pet owners surveyed think after-hours service is “extremely valuable and important.” 2 out of 3 indicate that they would consider this when finding a new veterinary practice.
GuardianVets vet hospitals see an average increase of 15–30 appointment requests in their first month from our after-hours triage service. By offering continuity of care, your hospital can generate more appointments and bring in new clients that otherwise would have gone elsewhere.
Receive updates so you know exactly who is calling you, when, and why. All calls are recorded and any appointment requests will be provided the same day.
We will help you with an outreach program and customization options to fit your practice, so all of your clients are aware that after hours triage care is available.
Our decision support software can tell when you’re closed and can be customized for your emergency referral preferences. Our set up is fast and will not disrupt any business operations.
Clients demand access to care 24/7. By providing it through your practice, you can strengthen your relationship and improve retention.
Veterinarians are adjusting their hours to open earlier and close later. This greatly diminishes work–life balance & can lead to burnout.
Relationships are built on communication and trust. Being there for your patients when they are vulnerable after hours is the key to building client loyalty going forward.
Generate new appointments rather than sending all after hours business to the ER. Attract more clients and improve retention.