Are your phone lines always ringing? Do your clients experience long hold times?
Eliminate the frustration with our overflow call services. At GuardianVets, we know that clinics are being overwhelmed with patient calls, and we are here to help ease this stress and assure your clients are getting the standard of care your clinic represents. With our overflow service, no call will go unanswered. A GuardianVets team member will answer calls on behalf of your clinic & direct the caller based on your protocols.
A GuardianVets team member will answer calls on behalf of your clinic & direct the caller based on your protocols.
A specific phone line at your clinic will be routed to our dedicated professionals to assure no client reaches a busy signal.
If clients are on hold, our team will answer the phone and attend to the caller.
Inflow of calls is directed based on a phone tree that is set up to your specific preferences.
Don’t lose client revenue or appointment requests by missing calls
Achieve peace of mind knowing that your client service is being safeguarded
Protect your brand by never leaving a client on hold for too long
Reduce the strain on your front office team while satisfying customer needs, at an unbeatable price. A win-win-win situation!
When calls are flooding in, let us be your life raft. We know every call is important, and we want to make sure you don’t have to risk losing a customer due to a missed call or a long hold time. Think of us as an extension of your already awesome team!never let another call slip through the cracks ⟶
1801 W Belle Plaine Ave,
Suite 205, Chicago, IL 60613