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Triage
Our licensed veterinary nurses answer on behalf of your practice. We answer questions, schedule appointments, refer emergencies, and gather history for on-call doctors all while honoring the VCPR.
Provide virtual appointments at any time, from anywhere through a free, custom app. Fill RXs, schedule appointments, integrate with your PMS, get paid instantly and more!
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Telemedicine
Provide clients with the ability to check in and have a virtual, curbside appointment. This is a client-paid service that directly increases revenue and client satisfaction.
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curbside care
mobile app
Our custom mobile app allows your clients to text, SMS or video chat with you, easily monetizing your time. We’ve created an app for both veterinarians and pet owners. Available in the App Store and Google Play.
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Our GuardianVets team will work as a remote CSR for your team. Participates in all duties of a CSR at a fraction of the cost.
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virtual cSR
Overflow Calls &
Daytime Coverage
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We answer calls when you get overwhelmed, solving the issue of long hold times and busy phones. We direct the caller based on your protocols.
callback
services
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Follow-up or post-op calls completed by our licensed veterinary nurses on behalf of your practice. Unlimited calls, fee is covered by pet owner.
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Emergency
services
A dedicated GuardianVets’ team member acts as a virtual CSR to assist when necessary. Available for both 24-hour emergency clinics and after-hours emergency clinics.
